MPOnline Limited: Empowering Citizens, Advancing Digital Governance through Innovation

MPOnline Limited is the Joint Venture company between Government of Madhya Pradesh and TATA Consultancy Services (TCS), established in 2006 to empower citizens and bring transformative improvements in public service delivery. With a strong focus on accessibility and citizen-centric services, MPOnline continues to drive digital innovation across the state.

Offering a comprehensive suite of services including G2C (Government to Citizen), G2B (Government to Business), B2C (Business to Citizen), and B2B (Business to Business) solutions, MPOnline also plays a vital role in sectors such as higher education, online assessment systems, and school education.

In its pursuit of smart governance, MPOnline has also integrated cutting-edge Artificial Intelligence solutions into its service delivery framework which includes AI-powered Chatbots for 24/7 citizen support, Facial Recognition (Face Deduction) Technology for secure authentication and identity verification etc.

To ensure last-mile connectivity, particularly in remote and rural areas, MPOnline has established a robust network of 53,000+ authorized Kiosk Centers across Madhya Pradesh. These centers not only provide essential digital services but also promote digital inclusion and create local employment opportunities.

With over 19 years of experience, presence in 40+ government departments, 200+ developed digital services, and over 1 lakh employment opportunities generated, MPOnline Limited stands as a trusted and forward-thinking digital partner of the Madhya Pradesh Government.


Vision

To empower citizens & reduce difficulties in availing Government services by making best use of ICT (Information & Communication Technology)

Mission

To transform the mechanism of Governance & developing effective governance capabilities through strategic application of digital transformation & technologies.